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case studies
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Accelerating product delivery for Mastercard
Financial Services
Product Design & Build
Digital Strategy
Creating a global barometer for Google
Internet
Advertising
Product Design & Build
Neo Bank
Defining a scalable CX strategy at a leading UK neobank
Financial Services
Internet
Product Design & Build
blog posts
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Banking Beyond Borders: Service Design & Cultural Insights with Techcombank
Exploring service design & cultural insights redefining banking in emerging markets with Elsewhen & Techcombank.
Financial Services
Product Design & Build
4 Fundamentals of Scalable CX in Neobanking
Discover the four key principles for scaling customer experience (CX) in neobanking.
Financial Services
Internet
Product Design & Build
AI & Cloud
Digital Strategy
How to Design for Conversational AI
Design intuitive Conversational AI that enhances user experience, boosts productivity, and delivers real business.
Internet
Product Design & Build
reports
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Gabriel O'Brien & Nadav Mordechai
Leveraging Generative AI to Drive User-Centricity
Learn how to leverage and use generative AI to boost user-centricity, combining market insights and real-world examples to guide digital teams and leaders.
Internet
Product Design & Build
AI & Cloud
Digital Strategy
Yafaa Ahres & Matt Flynn
Blueprint for a digital product organisation
To be competitive in today’s market landscape, your organisation needs to be more digital—but what does this actually mean? Explore how you can maximise the benefits of modern digital products for your organisation, workforce and customers.
Product Design & Build
Yafaa Ahres & Leon Gauhman
Digital stories from the ground up
Your guide to how organisations achieve real-world business transformation.
Product Design & Build
