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thumbnail image for Banking Beyond Borders: Service Design & Cultural Insights with Techcombank

Banking Beyond Borders: Service Design & Cultural Insights with Techcombank

Exploring service design & cultural insights redefining banking in emerging markets with Elsewhen & Techcombank.

thumbnail image for 4 Fundamentals of Scalable 
CX in Neobanking

4 Fundamentals of Scalable 
CX in Neobanking

Discover the four key principles for scaling customer experience (CX) in neobanking.

thumbnail image for The Neobank Formula: Scaling Across Products & Markets

The Neobank Formula: Scaling Across Products & Markets

Explore how neobanks like Nubank and Revolut scale, balancing CX, business goals, and navigating global regulation.

thumbnail image for The Neobank of the Future

The Neobank of the Future

As Neobanks redefine banking, success depends on embracing new technologies and reimagining customer experiences.

thumbnail image for How do Neobanks attract new Customer Segments?

How do Neobanks attract new Customer Segments?

Discover how Neobanks are adapting to target Gen Z, Seniors, and Mass-Affluent users.

thumbnail image for Discover more Neobank Multi-Market Opportunities

Discover more Neobank Multi-Market Opportunities

Explore how Neobanks can leverage new Multi-Market opportunities, targeting international expansion.

thumbnail image for Scaling Neobanks, evolving to Multi-Product Success

Scaling Neobanks, evolving to Multi-Product Success

Discover how Neobanks like Nubank and Monzo are evolving their product offerings for profitability amidst economic

thumbnail image for Digital Design Strategies for Transforming Customer Experience in Finance

Digital Design Strategies for Transforming Customer Experience in Finance

Explore how digital design elevates CX in finance, making it a key differentiator. Learn to harness design for comp

thumbnail image for Creating a lean digital-first brand

Creating a lean digital-first brand

Learn from Founders Bank who aimed to be the go-to bank for founders and their startup businesses.

thumbnail image for Event report: Getting your strategy for digital transformation right

Event report: Getting your strategy for digital transformation right

Getting your strategy for digital transformation right

thumbnail image for Creating a digital-first lean brand for an innovative startup business

Creating a digital-first lean brand for an innovative startup business

Discover why lean brand is a powerful methodology used by digital product design consultancies.

thumbnail image for Accelerating and improving digital product delivery in your organisation

Accelerating and improving digital product delivery in your organisation

Discover how your teams can overcome workflow bottlenecks and blockers to deliver better digital products, faster – and how an external consultancy can help you.

thumbnail image for Building Digital Experiences Around Your Data

Building Digital Experiences Around Your Data

Digital experiences are key to delighting customers and partners. Five technology leaders compare their methods.

thumbnail image for Event report – Perfecting Digital Experiences for Enterprises and B2B Customers

Event report – Perfecting Digital Experiences for Enterprises and B2B Customers

Discover the report from Elsewhen’s latest Rebase forum event, discussing the role of digital transformation in B2B

thumbnail image for The Bank of The Future

The Bank of The Future

Elsewhen and Pacemakers have joined forces to launch Bank of the Future to rethink financial products and services.

thumbnail image for Transforming a traditional company into a digitally-empowered business

Transforming a traditional company into a digitally-empowered business

How can a conventional company, reliant on ‘analogue’ paper documents, rapidly transform into a modern integrated digital business?

thumbnail image for Event report: Narrowing the gap between digital strategy and implementation

Event report: Narrowing the gap between digital strategy and implementation

Discover Elsewhen’s recent Rebase forum event discussing the importance of digital strategy.

thumbnail image for Enabling an innovative digital finance product with Open Banking

Enabling an innovative digital finance product with Open Banking

Open Banking is transforming the financial services industry and enabling new opportunities for digital finance products.

thumbnail image for Intro - Understanding the new fintech reality

Intro - Understanding the new fintech reality

We caught up with Gilad G. Amir, former Head of Fintech at Lloyds to talk about the current state of digital banking and fintech.

thumbnail image for How incumbent banks need to transform

How incumbent banks need to transform

How incumbent banks can transform, with Gilad G. Amir, EIR at Pollen Street Capital.

thumbnail image for How GAFA/Big Tech will approaching Banking

How GAFA/Big Tech will approaching Banking

Explore how Big Tech companies are moving into banking at pace.

thumbnail image for How demographics will define wealthtech

How demographics will define wealthtech

Explore how shifts in demographics will define wealthtech.

thumbnail image for Fintech in Asia vs. the West

Fintech in Asia vs. the West

Explore the differences of working in fintech in Asia and Europe.

thumbnail image for Dissecting the different models of banking platforms

Dissecting the different models of banking platforms

Explore what banks and fintechs can learn from the different platform models.

thumbnail image for Digital Strategy for banks: Vertical Value Chain Control

Digital Strategy for banks: Vertical Value Chain Control

Explore the digital strategy for financial services providers to stay relevant.

thumbnail image for Who will be the Spotify of Banking?

Who will be the Spotify of Banking?

Do you have all the resources you need to transform your business?

thumbnail image for The first digital strategy for banks: Platformisation in Financial Services

The first digital strategy for banks: Platformisation in Financial Services

Learn how banking platforms could determine who owns the customer.

thumbnail image for The future of wealth management and wealthtech

The future of wealth management and wealthtech

Explore the future of wealth management and wealthtech.

thumbnail image for The 'Invisible Bank' strategy (API-as-a-channel)

The 'Invisible Bank' strategy (API-as-a-channel)

What is the 'invisible bank' strategy for financial services providers to stay relevant?

thumbnail image for The Three Core Needs of Banking Customers'

The Three Core Needs of Banking Customers'

Learn about the three core needs of banking customers.

thumbnail image for The three key digital strategies for banks to stay relevant

The three key digital strategies for banks to stay relevant

Discover the three core digital strategies banks can adopt to stay relevant.

thumbnail image for The Three Stages of Banking Innovation

The Three Stages of Banking Innovation

Learn how banks can and should innovate.

thumbnail image for Theory vs. reality of building a banking platform

Theory vs. reality of building a banking platform

Learn about the challenges facing banks in building platforms to own customers.

thumbnail image for What is Robo-Advisory 3.0?

What is Robo-Advisory 3.0?

Learn about ‘Robo-advisory 3.0’ and its significance.

thumbnail image for Why banks need to go back to their roots

Why banks need to go back to their roots

Learn about the importance of customer centricity in banking and why banks need to go back to their roots.

thumbnail image for How can fintechs earn trust?

How can fintechs earn trust?

Learn how fintechs can earn trust.

thumbnail image for What are the emerging opportunities in banking?

What are the emerging opportunities in banking?

Discover the emerging opportunities for businesses entering financial services, including the growing phenomenon of embedded finance.

thumbnail image for Every fintech’s biggest existential threat

Every fintech’s biggest existential threat

Discover one of the biggest dangers to a fintech’s long term survival.

thumbnail image for The value in partnering with BaaS providers

The value in partnering with BaaS providers

Discover how BaaS providers have become a game changer.

thumbnail image for Implementing the three pillars of innovation

Implementing the three pillars of innovation

When beginning to build a bank, what should be your first priority?

thumbnail image for Desirability, Feasibility and Viability

Desirability, Feasibility and Viability

Learn about applying product methodology to building banks.

thumbnail image for Watch: Every fintech's biggest existential threat

Watch: Every fintech's biggest existential threat

Discover one of the biggest dangers to a fintech’s long term survival.

thumbnail image for Watch: Implementing the three pillars of innovation at banks

Watch: Implementing the three pillars of innovation at banks

When beginning to build a bank, what should be your first priority?

thumbnail image for Watch: Desirability, Feasibility and Viability

Watch: Desirability, Feasibility and Viability

Learn about applying product methodology to building banks.

thumbnail image for Watch: Why banks need to go back to their roots

Watch: Why banks need to go back to their roots

Explore how banks have lost touch with their roots and what they need to do to get back there.

thumbnail image for Watch: Understanding the new fintech reality

Watch: Understanding the new fintech reality

Discover the current state of digital banking and fintech.

thumbnail image for Watch: The future of Wealth Management and Wealthtech

Watch: The future of Wealth Management and Wealthtech

What the future holds for Wealth Management?

thumbnail image for Watch: How GAFA/Big Tech will approach Banking

Watch: How GAFA/Big Tech will approach Banking

Learn how Big Tech companies are moving into banking at pace.

thumbnail image for Watch: Who will be the Spotify of banking?

Watch: Who will be the Spotify of banking?

Do you have all the resources you need to transform your business?

thumbnail image for Watch: The Three Stages of Banking Innovation

Watch: The Three Stages of Banking Innovation

Discover the three stages—Adapt, Evolve and Rethink—of banking innovation.

thumbnail image for A Q and A with Mark Hartley of Bankifi

A Q and A with Mark Hartley of Bankifi

Read our Q&A with CEO and Founding Partner of BankiFi.

thumbnail image for The Top 10 Peer to Peer Lending Platforms For 2020

The Top 10 Peer to Peer Lending Platforms For 2020

Who are the best peer-to-peer lending companies?

thumbnail image for Watch: Fintech in Asia vs. the West

Watch: Fintech in Asia vs. the West

Discover the differences and lessons when working in fintech in Asia and Europe.

thumbnail image for The three elements to creating winning Customer Experiences in SME Lending

The three elements to creating winning Customer Experiences in SME Lending

What are the key components to create best-in-class CX in SME lending?

thumbnail image for Watch: Consolidation in Wealthtech

Watch: Consolidation in Wealthtech

Why is consolidation in robo-advisory inevitable?

thumbnail image for Beyond SME Lending: What can lenders learn from innovation in other sectors?

Beyond SME Lending: What can lenders learn from innovation in other sectors?

Innovation in lending: What does success look like?

thumbnail image for Watch: How demographics will define Wealthtech

Watch: How demographics will define Wealthtech

Explore how the shifts in the demographics with capital will come to define wealthtech.

thumbnail image for The race to crack the SME credit scoring dilemma

The race to crack the SME credit scoring dilemma

Discover the newcomers around the world who are revolutionising the SME lending space.

thumbnail image for Comparing the top Point-Of-Sale Finance Providers

Comparing the top Point-Of-Sale Finance Providers

A review of the UK point-of-sale finance providers.

thumbnail image for Comparing the CX of the top business lenders in the UK

Comparing the CX of the top business lenders in the UK

Who are the trailblazers in business lending CX and who is lagging behind?

thumbnail image for Watch: What is Robo-Advisory 3.0?

Watch: What is Robo-Advisory 3.0?

Learn about ‘Robo-advisory 3.0’ and its significance.

thumbnail image for Podcast: What does a coherent digital strategy in FS look like?

Podcast: What does a coherent digital strategy in FS look like?

A look at digital strategy in Financial Services.

thumbnail image for Rating the onboarding UX of crypto exchanges

Rating the onboarding UX of crypto exchanges

A review of onboarding processes of five leading crypto exchanges.

thumbnail image for Beyond the hype: a grounded view on tech disruption in financial services

Beyond the hype: a grounded view on tech disruption in financial services

In the first film in a weekly series, we caught up with Gilad G. Amir, former Head of Fintech at Lloyds to talk about the current state of digital banking and fintech.

thumbnail image for Finding strategic clarity in the new financial services reality

Finding strategic clarity in the new financial services reality

A look at digital transformation and the ability to build and scale new digital propositions in the financial services sector.

thumbnail image for The threats from challenger banks and fintechs to the incumbents

The threats from challenger banks and fintechs to the incumbents

Explore the main threats the challengers and fintechs pose to incumbent banks, how they can tackle them, and also the scope for opportunity.

thumbnail image for How incumbent banks can become customer-centric

How incumbent banks can become customer-centric

Discover how banks are meeting their customers digital expectations.

thumbnail image for Bringing testing up to speed at a payments giant

Bringing testing up to speed at a payments giant

Accelerating and improving digital product delivery in your organisation

whats-next-fintechs-challengers-john-canelis

What does the future hold for challenger banks and fintechs?

Understand the future for fintechs and challengers.

thumbnail image for The top four delightful services offered in digital banking

The top four delightful services offered in digital banking

Discover the best experiences that are paving the way for simple, yet rewarding ways in which customers can do more with their money.

thumbnail image for How fintechs are succeeding and failing in CX

How fintechs are succeeding and failing in CX

How is the fintech revolution impacting customers and customer experience?

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