The latest news, insights and best practices from industry thought leaders and the Elsewhen team
![thumbnail image for So long, SaaS: Klarna is right, DIY is the Future for AI-Enabled Businesses](/static/cafd5089fb96151f95ebf633d9a25ebe/dfe28/so-long-saas-thumbnail.webp)
So long, SaaS: Klarna is right, DIY is the Future for AI-Enabled Businesses
Klarna’s bold decision to abandon SaaS giants like Salesforce and Workday signals a major shift in tech strategy.
![thumbnail image for Banking Beyond Borders: Service Design & Cultural Insights with Techcombank](/static/8904abc5c0b22e9bbff3440a2e9547df/94c56/inconversation_ep1_395x540.webp)
Banking Beyond Borders: Service Design & Cultural Insights with Techcombank
Exploring service design & cultural insights redefining banking in emerging markets with Elsewhen & Techcombank.
![thumbnail image for Webinar: From Generative AI to Generative UI](/static/b1437509996fffada6551b6392570f12/839b2/genui-webinar_thumbnail-395x540.webp)
Webinar: From Generative AI to Generative UI
Explore how Generative UI reshapes enterprise efficiency and interaction with AI-driven, tailored interfaces.
![thumbnail image for 4 Fundamentals of Scalable
CX in Neobanking](/static/90af38abe3032e236846c901550fb20f/839b2/blog-scaling-cx-neobanking-thumbnail-2.webp)
4 Fundamentals of Scalable CX in Neobanking
Discover the four key principles for scaling customer experience (CX) in neobanking.
![thumbnail image for How to Design for Conversational AI](/static/3f4750ead276f240af6fd40d5793583d/839b2/conversational-ai-hero-thumbnail-3.webp)
How to Design for Conversational AI
Design intuitive Conversational AI that enhances user experience, boosts productivity, and delivers real business.
![thumbnail image for The Neobank Formula: Scaling Across Products & Markets](/static/de1fc42c6e6f14e354ca793e741c4da0/4b984/webinar-blog-thumbnail.webp)
The Neobank Formula: Scaling Across Products & Markets
Explore how neobanks like Nubank and Revolut scale, balancing CX, business goals, and navigating global regulation.
![thumbnail image for The Neobank of the Future](/static/49ffb549acc993b28b815eb116439f3f/839b2/blog4-scaling-neobanking-hero-thumbnail-4.webp)
The Neobank of the Future
As Neobanks redefine banking, success depends on embracing new technologies and reimagining customer experiences.
![thumbnail image for How do Neobanks attract new Customer Segments?](/static/3f3216c2d6c3a7764b63e1d2768f6d75/839b2/blog3-scaling-neobanking-hero-thumbnail-2.webp)
How do Neobanks attract new Customer Segments?
Discover how Neobanks are adapting to target Gen Z, Seniors, and Mass-Affluent users.
![thumbnail image for Discover more Neobank Multi-Market Opportunities](/static/cb603d3c12e2511a843c489c623b5568/839b2/blog-scaling-neobanking2-hero-thumbnail.webp)
Discover more Neobank Multi-Market Opportunities
Explore how Neobanks can leverage new Multi-Market opportunities, targeting international expansion.
![thumbnail image for Scaling Neobanks, evolving to Multi-Product Success](/static/70f955200ee09e676ccbf626d1ebd958/839b2/blog-scaling-neobanking-hero-thumbnail.webp)
Scaling Neobanks, evolving to Multi-Product Success
Discover how Neobanks like Nubank and Monzo are evolving their product offerings for profitability amidst economic
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